We had a very good experience with SERVPRO. Cody, Mayra and Angel were very kind, patient, empathetic, and informative. We had many questions during this clean up process, and they were always willing to answer, reply to a text, or pick up our call. They left the house in good order, and tidied up every day as they left. They kept us posted as to what was happening with our insurance. This water damage was a stressful and intrusive event… Cody did a great job of coming in and explaining the path forward, and Mayra and Angel were respectful and reliable!!

My experience with SERVPRO of San Ramon, after the New Year’s Eve flood at my San Ramon condo, has been wonderful. They were extremely responsive even though it was a holiday weekend.They deployed drying equipment ASAP. They explained the flood mitigation and restoration process and kept me informed during the entire engagement.

Everyone I have dealt with at SERVPRO San Ramon has been courteous, responsive, and informative. However, Myra Ruiz (water damage inspector) and Tunde ( project manager) in particular provided exceptional customer service and were extremely patient with me throughout this stressful event.

I hope I never have to deal with a flood again, but if I do I will definitely call SERVPRO of San Ramon.

The SERVPRO team helped me with cleaning up my water damage at my property.  Nghia is extremely thorough and knowledgeable.  A team of 3 came and provided a free estimate, documented the damages step by step, and helped me and informed me every step of the way.  I would highly recommend SERVPRO to my friends and family.

These guys were awesome to work with.  I hope you never need to call them, but if you have an issue, they are the ones to go with.  On time, professional and considerate.  What more could you ask for?

We are very satisfied regarding the work of excellence regarding the renovation of our house done by Mr. Paul your technician who preformed 100% of repair, and clean-up. He explained every step in detail about the restoration.

So thank you so much for job well done.

NOTE: Highly recommended to customers.

Sincerely yours,

Susan 

I want to thank SERVPRO of San Ramon on the great job with the clean up of water damage in the crawl space of our home. Your team was always on time, communicated well on a daily basis, and cleaned up before leaving each day. Because of what you guys did in a very timely manner, I am extremely confident any chance of mold or dry rot has been eliminated. Thankyou

SERVPRO of San Ramon was a top knotch service. They showed up within hours of a huge water leak and started to help move furniture to prepare the room for drying. They were calm and experienced and knew exactly what to do. I was so happy to have a team of friendly experts helping deal with a shocking situation. Highly recommend them and would use them again in an instant.

I had a water leak from my toilet and SERVPRO of San Ramon was able to come immediately and take care of it.